PromptCept 1.0 support

How can we help?

Find answers for creating, saving, transferring, and deleting prompts. If something still is not working, contact Sandbox Digital Labs and include your device type and the steps that led to the problem.

Quick help

Create a prompt

Use Start with your idea for Quick Start, or choose Add New Prompt for the guided flow. Enter the goal, optionally select an assistant, review the details, then choose Confirm & Generate.

Save and find prompts

Generated prompts are saved locally. Return Home to search the library by name, task, assistant, category, or prompt text. Use the star to favorite a prompt or open it and choose Duplicate Prompt.

Copy & Open

Copy & Open copies the prompt and attempts to open ChatGPT, Claude, Gemini, or Grok. If the app is unavailable, PromptCept opens that service’s website. You remain in control of pasting or submitting the prompt.

Back up or move your library

Open Settings and choose Export Prompts to download a JSON backup. On another PromptCept installation, choose Import Prompts and select that file. Keep exported files private because they may contain your prompt content.

Delete local data

Open Settings and choose Delete All Saved Prompts. Confirm the warning to permanently remove the local library. You can also remove PromptCept from the device to remove app-local data.

Still need help?

Contact Sandbox Digital Labs

We aim to respond within 1–2 business days.

Email support